COURSE DESCRIPTION
The Customer Service Representative course is a job-ready program designed to develop your communication and problem-solving skills. You’ll learn how to handle customer inquiries, resolve issues, and provide exceptional service across various channels like phone, email, and chat. The course emphasizes empathy, active listening, and effective communication, preparing you to manage diverse customer interactions confidently. With practical training in handling real-world scenarios, you’ll be equipped to deliver top-notch customer support and contribute to customer satisfaction and retention in any industry.
Course Features
- Lectures 0
- Quizzes 0
- Duration 54 hours
- Skill level All levels
- Language English
- Students 28
- Assessments Yes
